At Cheap Clothifyx Store, we’re committed to making your fashion shopping experience effortless and worry-free. Whether you’re updating your wardrobe with our trendy jeans, flowy sundresses, or chic midi skirts, we’ve got your back with clear shipping and returns policies.

Shipping Information

Order Processing

We typically process orders within 1-2 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information once your order ships.

Shipping Options

We offer two convenient shipping methods to suit your needs:

  • Standard Shipping ($12.95):
    • Carrier: DHL or FedEx
    • Delivery time: 10-15 business days after shipment
    • Includes tracking
  • Free Shipping (Orders over $50):
    • Carrier: EMS
    • Delivery time: 15-25 business days after shipment
    • Includes tracking

International Shipping

We ship worldwide (excluding Asia and some remote areas). Please note:

  • Customs fees and import duties are the customer’s responsibility
  • Delivery times may vary based on destination country
  • Some items may be restricted in certain countries

Easy Returns & Exchanges

Not completely happy with your purchase? No problem! We offer hassle-free returns and exchanges within 15 days of receiving your order.

Our Return Process

  1. Initiate Your Return: Email our customer care team at [email protected] within 15 days of receiving your package. Use our handy return request template below.
  2. Get Approval: We’ll respond within 24 hours (Mon-Fri) with a Return Merchandise Authorization (RMA) number and instructions.
  3. Package It Up: Securely pack your items with the original packaging and include your RMA number visible on the outside of the package.
  4. Ship It Back: Send your return to our warehouse at:
    Cheap Clothifyx Returns
    2014 Glory Road
    Mc Minnville, US 37110
  5. Get Refunded: Once we receive and inspect your return, we’ll process your refund or exchange within 3-5 business days.

Return Request Template

Subject: Return Request – Order #[Your Order Number]

Dear Cheap Clothifyx Team,

I would like to request a return/exchange for my recent order (#[Your Order Number]). Below are the details:

  • Item(s) to return: [Product Name, Size, Color]
  • Reason for return: [Please specify]
  • Preferred resolution: [Refund / Exchange for [Product Name, Size, Color]]

Please let me know the next steps. Thank you!

Best regards,
[Your Full Name]
[Your Email Address]
[Your Contact Number – optional]

Refund Information

  • Refunds will be issued to your original payment method within 5-10 business days after we receive your return
  • Original shipping fees are non-refundable
  • You are responsible for return shipping costs unless the item arrived damaged or defective
  • For exchanges, we’ll ship your new item once we receive your return

Non-Returnable Items

To maintain quality standards for all our fashion-forward customers, we cannot accept returns for:

  • Items without original tags or packaging
  • Items showing signs of wear, washing, or damage
  • Final sale items (clearly marked during checkout)

International Returns

For our global customers (excluding Asia and some remote areas):

  • Return shipping costs are the customer’s responsibility
  • Customs fees are non-refundable
  • Please mark the package as “Returned Goods” to avoid additional customs charges

Need Help?

Our friendly customer service team is here to assist! Contact us at [email protected] with any questions about shipping, returns or exchanges.

Happy (and worry-free) shopping!
The Cheap Clothifyx Team